Plumbers
Capture blocked drains, leaks, hot-water faults, locations and urgency.
Made for businesses that depend on phone calls.
Edwin AI is designed for Australian service businesses where fast response, useful information and organised bookings matter.
Mechanics
Handle service requests, vehicle details, symptoms and preferred dates.
Electricians
Qualify faults, emergency call-outs and service enquiries.
Pest Control
Collect pest type, property details, location and preferred booking times.
Removalists
Gather pickup, destination, property access and moving dates.
HVAC Companies
Capture equipment type, site, symptoms and service urgency.
Clinics
Handle general enquiries and bookings using carefully approved workflows.
Beauty Salons
Answer service questions and book appointments into available time slots.
One system, different workflows
Industry-specific conversations work better.
A plumber needs different information from a mechanic or salon. We tailor the wording, questions, urgency rules and booking steps to the way your customers actually call.
A typical setup includes
- Common reasons customers call
- Required lead and job details
- Business hours and service areas
- Urgent-call escalation rules
- Booking and notification workflows